Account Change Requests

Notifying Utility Billing

Customers can let the Customer Care Center know about their account change requests by:

  • Calling the Customer Care Center at (912) 384-3302 or dial 311
  • Emailing billing staff members
  • Writing to the department at: Customer Care Center
    P.O. Box 470
    Douglas, GA 31534

For More Information

For more information about account changes, contact the Customer Care Center at (912) 384-3302 or dial 311.