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Customers wishing to disconnect service must sign a disconnect order in one of two ways:
Disconnection requests are not taken by phone.
Disconnection of services can normally be initiated within 24 hours notice, with the exception of weekends and holidays. A final bill will be sent out following service disconnection.
For more information about disconnecting utilities, email the Customer Care Center or call at (912) 384-3302 or dial 311.