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The Douglas Utilities Department consists of Electric, Gas, Water/Wastewater, and Public Works Divisions. Water/Wastewater and Public Works are contracted out to ESG Operations, Inc. for day to day operations.
Link to the Electric Division
Link to the UtilityHawk Portal
Link to the My Usage Pay As You Go Program
Link to the Online Payment Center
Link to the Natural Gas Division
Link to the Public Works Division
Link to the Water and Wastewater Division
Before you start digging, call (800) 282-7411 to find out the location of nearby power lines. View the Call Before You Dig brochure (PDF) for more information.
Our "One Click to City Hall" request tracker offers customers the ability to submit concerns and work orders to the City of Douglas.
Submit Work Order