Responsibilities
The Utility Billing and Payments Department is responsible for the billing and collection of four utility services: electric, gas, water, and sewer.
The department is also responsible for the management of 6,000 residential and business utility accounts. The department bills customers monthly and maintains a(n):
- After-hours payment drop box
- Drive-through window
- Online payment option
- Payment service counter
Resources
PROGRAMS FOR SENIOR CITIZENS

The Douglas Utilities Department offers Utility Programs for Douglas Utility customers who are ages 65 and older. The two programs are a monthly $10.00 Senior Discount and the Weatherization Grant-Loan Program. For a full explanation of the senior programs offered for Douglas Utility customers, please dial 3-1-1 or call (912) 384-3302.

Staff Directory
View Utility Customer Service Department’s staff directory.