Make a Utility Payment

Payment Methods

There are five ways you can pay your utility bills.

By Mail

Pay your utility bills by mailing us a check or money order. Use the addressed envelope included with your bill.

In Person

Our utility payment counter accepts checks, cash, and debit cards as well as Visa, MasterCard, and American Express credit cards. The counter is located at City Hall:
800 S. Peterson Avenue (once City Hall is completed, address will be 302 S. Madison Avenue)
Douglas, GA 31533
Monday through Friday
8:00 a.m. to 5:00 p.m.

Payment Drop Box

If you're paying with a check, you can leave your payment in our drop-box located in City Hall's northeast parking lot.

Automatic Charge

This type of payment is an automatic bank draft through your checking account. You can set this up by completing a bank draft authorization (PDF) form and attaching a voided check.


Pay your bill online using our easy E-Commerce Center.

For More Information

For more information about your utility bills, contact the Customer Care Center at (912) 384-3302 or dial 311.