Water is being restored throughout the City. The pipe has been fixed and water pressure will slowly begin to build. ALL city water customers are under a Boil Water Advisory due to the potential health hazard that may exist in the water distribution system. All citizens are mandated to “boil” all water before use for drinking, cooking, or preparing baby food. The water should be boiled for at least one minute after reaching a rolling boil. Citizens should continue to boil their water until further notice.
Customers will experience air in the lines, and should run the water until clear before boiling. Rust-colored or brown water is to be expected with this type of water main repair. Citizens who experience discolored water are advised to allow water to run clear before washing clothes or cooking. This will clear the line of any rust that might have dislodged from the pipes. The Water Department has “rust-out” available, free of charge, to any customer who has washed clothing and clothing was discolored while supplies last. Please call ahead to pick up requested packets of “rust-out” for clothing. The Water Department is located at the Douglas Utilities building (100 Public Works Drive).
We appreciate your patience while this emergency repair was being made over the last 24 hrs. For more information please contact the City of Douglas Water Department at 912-389-3444 or by dialing 3-1-1.
