Community Assistance

COVID PAGE BANNER

HAVING LIFE STRUGGLES? OR LOOKING FOR ASSISTANCE WITH EVERYDAY ISSUES?

Link to COMMUNITY RESOURCE DIRECTORY

A to Z Resource Guide

View a listing for all of the services for the City of Douglas.

Link to A to Z Resource Guide

Animal Control 

View city ordinances that pertain to animals, Animal Control Division responsibilities, and more.
Link to Animal Control

Cemetery

Find Douglas City Cemetery documents, the identity of the cemetery’s first burial, and more.

Link to Cemetery

Code Enforcement, Planning & Zoning 

Access this division’s duties as well as Douglas’ zoning map.
Link to Code Enforcement, Planning & Zoning

Community Resource Directory 

Lists of community agencies that offer assistance for everyday life issues
Link to Community Resource Directory

COVID-19 Response 

The COVID-19 pandemic crisis has affected the City of Douglas community in several ways.  To help manage the crisis, the City of Douglas is working with agency partners and developed strategies for the continuation of services and economic support.

Link to COVID-19 Response Page

Customer Service Survey 

Let us know how we can better help you in the future.
Link to Customer Service Survey

Facebook

Follow the City of Douglas and many of its departments / amenities on Facebook.

Link to Facebook

Facilities & Parks 

Access Douglas’ facilities and parks, as well as contact and reservation information for each.
Link to Facilities & Parks

Fire Department 

Find Fire Department responsibilities, amenities, units, contact information, and more.
Link to Fire Department

Inspections & Permits

View this division’s responsibilities, duties, and contact information.
Link to Inspections & Permits

Municipal Court

Find out how to pay your citation, where Municipal Court is located, and additional information.

Link to Municipal Court

Parks & Recreation

Access program and service areas, registration information, and additional resources.
Link to Parks & Recreation

Public Utilities

Access the electric, gas, water, and wastewater divisions.

Link to Public Utilities

Public Works Programs

Access information on additional sanitation programs as well as the stormwater and engineering divisions.
Link to Public Works Programs

Recycling 

Find recycling drop-off center locations and examples of recyclable items.
Link to Recycling

Sanitation 

View Sanitation Division responsibilities, information on leaf and limb debris, and more.
Link to Sanitation

Street 

Access Street Division responsibilities and services.
Link to Street

Utility Billing & Customer Service 

View all billing information for city-provided utilities, including new service requests and online payment options.
Link to Utility Billing & Customer Service