The Douglas Utilities Department is offering a discount for Douglas Utility customers who are ages 65 and older. The Senior Discount Program is available for active account holders ages 65 & Older. Seniors are now eligible to receive a $10.00 monthly credit to their Douglas Utility account.
Some of the requirements are as follows: Electric service is turned on for the utility account with the Douglas Utility Department. Senior must be age 65 or older. The account must be a residential account. The applicant must be the owner of the utility account with full privileges on the account. After enrolling in the program, every 2 years on Feb. 1st, the senior must re-apply and follow all the steps above to continue to be eligible with one exception (Exception - if the senior citizen is placed in an assisted living facility or at another location for personal care and no one is living at the utility service location, if the City is notified and services are left on, the discount will continue). Should the account holder fail to comply, discount will be stopped until the proper steps are taken by the account holder as described above. The reinstated discount will not be retroactive but resume again with the next billing cycle.
Should the City be informed or discover that any account holder receiving the Senior
Discount is deceased or no longer resides at the location of the utilities, the discount will be discontinued. For full requirements or to activate the Senior Citizen Discount option, please contact the Customer Care Department at the City of Douglas or by dialing 3-1-1or 912-384-3302.
